![]() Works collaboratively with other managers to strategize and drive consistencyĭemonstrates proactive business development by initiating discussions with new and existing customers on possible additional work, drives and participates in implementation of service delivery changes, reacts to customer service issues and follows through to resolution (in varied geographic locations) builds cross–functional and self-directed teams to support the work of our internal customers Interviews, hires, and trains design studio staffĪssesses workload, manages staff assignments based on role and reassigns work as appropriate to ensure quality and efficiency in meeting deadlinesĮvaluates work and monitors quality control standards to ensure that all work meets the highest standards of accuracy and the appropriate level of creativityĮvaluates and manages overtime, time and expense compliance and customer feedbackĪnalyzes and assesses operational processes, team billing and utilizationĭrives collaboration across teams both in and outside the US. Manage and guide design studio staff to develop digital design skills to implement our digital strategy ![]() ![]() Manages design studio team members sets and promotes understanding of team goals, develops team members to reach their full potential and follows through on performance issues Maintains up-to-date knowledge of design and multimedia industries and serves as a knowledge resource for direct reports regarding functional, operational, procedural and administrative mattersĭevelops, leads and participates in the implementation of organizational strategic plans, monitors functional metrics, operational performance and service delivery
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